The Ghana Chamber of Telecommunications has called on policymakers and regulators to ensure that Ghana’s SIM registration process is protected from political changes and repeated disruptions.
Speaking during the 2026 celebration of World Telecommunication and Information Society Day, Chief Executive Officer of the Chamber, Sylvia Owusu-Ankomah, stressed that the country’s digital transformation agenda depends heavily on a credible and reliable digital identification system.
According to her, industry stakeholders remain optimistic that ongoing engagements with the National Communications Authority (NCA) will lead to a more efficient and technology-driven SIM registration exercise capable of addressing challenges experienced during previous re-registration campaigns.
“When we talk about digital inclusion, the fundamental place we need to start from is ensuring that our digital system or our digital ID system is robust enough for us to grow. It is robust and credible enough,” she stated.
She urged the NCA to take into consideration recommendations submitted by telecommunications operators and industry players in order to make the process smoother and less burdensome for subscribers.
“No customer wants to go through that process again. It is a painstaking one. Today, we know that we have the benefits of technology, and we know that all of that is being factored into the conversations to make sure it is seamless,” she added.
Mrs Owusu-Ankomah further called for the current registration exercise to become Ghana’s final nationwide SIM re-registration drive, insisting that future updates should be managed through continuous system improvements rather than repeated mass registration campaigns whenever political leadership changes.
“More importantly, I want to emphatically say that we need to get to a point where SIM registration should not be one that is played along politically, where for every change in political leadership, we need to start all over again,” she stressed.
“These are systems, they are updated, they can be upgraded for us to be able to have the same level of confidence in these systems. So I urge us as we go through this one, it becomes the final one, one that we don’t come back,” she said.
Her comments come amid growing calls within Ghana’s telecommunications industry for stronger digital identity systems to support financial inclusion, cybersecurity, mobile connectivity, and the country’s broader digital transformation efforts.
Source: Wesleyannews.com
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